(4.8 / 5)1788+ Ratings

Riverbend Home Reviews

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Overall Rating

4.8
10 Reviews
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About Riverbend Home

Riverbend Home is a one-stop shop for home goods that deliver on style and performance. It offers a wide range of products including bathroom and kitchen fixtures, lighting, heating and cooling products, hardware, outdoor products, home furnishings, and decorative accents. The store is committed to helping customers tackle their home design and renovation projects with their trending décor, bathroom & kitchen faucets, lights & outdoor products. They also provide superior-quality pet accessories like beds, bowls, toys, and more. Riverbend Home is located in Londonderry, New Hampshire and operates during regular business hours from Monday to Friday. They also have an online presence where customers can browse and purchase their products.

Riverbend Home Pros & Cons

Pros & Cons of Riverbendhome.com

Pros

  • Wide Selection: Offers a diverse range of home goods, including trending décor, kitchen and bathroom fixtures, and lighting options.
  • High Trust Rating: The website has a high trust score, indicating that it is considered safe and reliable for online shopping.
  • Promotions: Regularly features discounts and savings events, making it an attractive option for budget-conscious shoppers.
  • Secure Transactions: Utilizes a valid SSL certificate to ensure secure online transactions, protecting customer data.
  • Customer Satisfaction: Many customers report positive experiences regarding the quality of products and packaging.

Cons

  • Return Policy Limitations: The 30-day return policy may be insufficient for high-value items, leading to dissatisfaction if issues arise after the return window.
  • Shipping Costs: Customers have reported unexpected shipping fees, which can add significantly to the total cost of purchases.
  • Delivery Issues: Some customers have experienced problems with delivery times and refunds for failed deliveries, impacting overall satisfaction.
  • Stock Accuracy: Concerns have been raised about the accuracy of stock information on the website, leading to potential backorder situations.

Riverbend Home Coupon & Discount Codes

10% Off and Free Shipping.

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$50 off your order over $750

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Riverbend Home Customer Reviews (10)

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Granville Côté
Granville Côté
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Feb 18, 2023
Amanda Bassett
Amanda Bassett
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Feb 18, 2023
James Lopes
James Lopes
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Feb 17, 2023
Rachel Rix
Rachel Rix
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Feb 16, 2023
Brittany Jimenez
Brittany Jimenez
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Feb 16, 2023
James Curry
James Curry
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Feb 16, 2023
Erlendur Daníelsson
Erlendur Daníelsson
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Feb 13, 2023
Mary Rivera
Mary Rivera
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Feb 13, 2023
Dieter Kohler
Dieter Kohler
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Feb 13, 2023
Julia Scholz
Julia Scholz
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Feb 12, 2023

Riverbend Home Customer’s Q&A

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Riverbend Home Features and Benefits

Key Features and Benefits of Riverbendhome.com

High-Quality Products

Riverbendhome.com specializes in high-end lighting and home improvement products that are not typically available in standard retail stores. This offers customers access to unique and stylish options for their homes.

Diverse Selection

The site provides a wide range of designs and styles, allowing customers to find products that suit their specific aesthetic preferences and functional needs.

Dependability

With over 150 years of knowledge and experience, Riverbend Home emphasizes reliability and quality in its offerings, ensuring that customers receive products that stand the test of time.

User-Friendly Online Showroom

The website features an easy-to-navigate online showroom, making it simple for customers to browse and select products with ease.

Customer Support

Riverbend Home is committed to providing excellent customer service, assisting shoppers with inquiries and helping them make informed purchasing decisions.

Riverbend Home Pricing

Pricing at Riverbendhome.com

Variety of Price Points

Riverbendhome.com offers a diverse range of home goods with prices that vary significantly based on the type and brand of the product. The site features items across different categories, including trending décor, kitchen and bathroom fixtures, and lighting.

Promotions and Discounts

The website frequently runs savings events, such as the End of Season Event, where customers can receive discounts, for example, 20% off sitewide with a specific promo code.

Shipping Costs

Shipping fees may apply to orders, with reports indicating that a customer was charged $14 for shipping on a $14 item. However, free shipping is available on orders over $79.

Final Cost Considerations

When calculating the total cost of items purchased, it is essential to include the item price plus any applicable shipping fees and taxes. Checking the final price before completing a purchase is highly recommended.

Payment Method

Payment Methods at Riverbendhome.com

Accepted Payment Options

Riverbendhome.com offers several convenient payment methods, including:

  • Alipay
  • Mastercard
  • PayPal
  • Visa
  • Apple Pay

Security Measures

The website employs a valid SSL certificate to ensure secure transactions, providing an additional layer of protection for sensitive information during online purchases.

Important Considerations

Each payment method may have its own specific terms and conditions, so it is essential to choose the preferred option that aligns with individual needs.

Riverbend Home FAQs

FAQ

Riverbend Home Return Policy?

Riverbendhome.com Return Policy

30-Day Return Window

Riverbend Home has a 30-day return policy for items purchased. Products must be returned in new, resalable condition, including all original components and packaging.

Restocking Fee

If a product is returned for reasons other than damage or defect, a 15% restocking fee may apply to the refund.

Shipping Costs

Shipping costs are non-refundable unless the item was delivered damaged or shipped in error.

Defective Items

For defective products, customers must report the issue within 72 hours of receipt. Returns for defective items can be made within the standard 30-day period.

Exclusions

Certain items are non-returnable, including:

  • Custom products
  • Items marked as non-returnable on the product detail page
  • Special order items

Refund Process

Refunds for returned items will be processed minus any applicable fees and will not include shipping costs.

FAQ

Riverbend Home Alternatives

Top 10 Alternatives to Riverbendhome.com

  1. Wayfair: Offers a vast selection of home goods, including furniture, decor, and appliances with frequent sales and discounts.

  2. Home Depot: Known for its extensive range of home improvement products, tools, and appliances, catering to DIY enthusiasts and professionals alike.

  3. Lowe's: Similar to Home Depot, Lowe's provides a wide variety of building materials, home improvement items, and garden supplies.

  4. Overstock: Features discounted home goods, including furniture, decor, and bedding, often with unique finds at competitive prices.

  5. Amazon: A comprehensive marketplace that includes a vast selection of home products, from furniture to kitchenware, often with quick shipping options.

  6. Target: Offers stylish and affordable home goods, including furniture, decor, and kitchen essentials in a user-friendly shopping environment.

  7. Walmart: Provides a wide array of home improvement products and decor at budget-friendly prices, appealing to cost-conscious shoppers.

  8. Houzz: Focuses on home design and remodeling, offering a marketplace for home goods alongside inspiration and professional services.

  9. IKEA: Known for its modern and minimalist furniture designs, IKEA also offers a variety of home accessories and decor items at affordable prices.

  10. Bed Bath & Beyond: Specializes in home essentials such as bedding, kitchenware, and bathroom accessories, often featuring coupons and promotions.

FAQ

How To Open A Riverbend Home Account?

How to Open an Account in Riverbendhome.com

Step-by-Step Process

  1. Visit the Website: Go to riverbendhome.com.

  2. Locate the Account Section: Find the "Sign In" or "Create Account" option, typically located at the top right corner of the homepage.

  3. Fill Out Registration Form: Enter the required information, which may include:

    • Name
    • Email Address
    • Password
  4. Agree to Terms: Read and accept any terms and conditions or privacy policies as prompted.

  5. Submit Information: Click on the "Create Account" button to finalize the registration process.

  6. Verify Email (if required): Check your email for a verification link from Riverbend Home and follow the instructions to confirm your account.

Benefits of Having an Account

  • Access to exclusive offers and promotions.
  • Ability to track orders and manage personal information.
  • Save favorite products for future reference.
FAQ

Riverbendhome.com Return Policy?

At Riverbend Home, there is a 30-day return policy. Once an order has been shipped, it cannot be cancelled and the standard return policy applies. Returned items must be in new, resalable condition, include all original components, and be in the original packaging. If a customer is dissatisfied with the product for any reason other than damage/defect, the product may be returned within 30 days for a refund minus a 15% restocking fee.

However, shipping costs are non-refundable unless items are delivered damaged or shipped in error by Riverbend Home. Defective or unacceptable product conditions must be reported via email or phone to the Call Center within 72 hours of receipt. The customer then has up to 30 days to return the item(s).

There are exceptions to the return policy. Any custom products, any items noted as non-returnable on the product detail page, and any items noted as special order on the product detail page cannot be returned.

As for the shipping policy, Riverbend Home offers free shipping on orders over $79. However, this offer is subject to modification or termination at any time and is not valid on previous purchases. It may not be combined with other offers. Refund(s) from returned coupon item(s) will be made in the discounted amount or prorated if across multiple items. Tax and shipping are not included. This shipping policy applies to the Continental United States only.

FAQ

About Riverbendhome.com Prices and Cost?

"Riverbendhome.com" is an online store that offers a variety of home goods. The site is committed to providing home goods that deliver on style and performance. They offer trending décor, bathroom and kitchen faucets, lights, and outdoor items. The prices on the site vary, with new and popular styles available at a variety of price points. They also offer savings events, such as their End of Season Event, where customers can take 20% off sitewide with a specific code. However, it's important to note that shipping costs may apply. For example, a customer reported being charged $14 for shipping on a $14 item. Therefore, the total cost of items purchased from "Riverbendhome.com" will include the price of the item plus any applicable shipping fees and taxes. It's recommended to check the final price before completing a purchase.

FAQ

How can I contact Riverbend Home customer service?

Riverbend Home customer service can be contacted in several ways. One can reach out to them via phone at (855) 438-8585. Their office is located at 10 Webb Dr, Londonderry, NH, 03053 and is open from 09:00 - 17:00 from Monday to Friday. They also have an email address for inquiries which is riverbendhomeservice@gmail.com. Another way to contact them is through their official Facebook page. Please note that the information provided might have changed, so it's always a good idea to check their official website for the most up-to-date contact details.

FAQ

What is Riverbend Home's return policy?

Riverbend Home offers a satisfaction-guaranteed 30-day return policy for purchases in new, resalable condition and in the original packaging. Shipping costs are non-refundable except for damaged or wrongly shipped items.
FAQ

How long does it take for Riverbend Home to deliver orders?

The estimated delivery time depends on the chosen shipping method. Ground shipping takes up to 5 business days, while two-day and overnight shipping takes 2 and 1 business day(s), respectively. Truck Freight (LTL) delivery takes up to 10 business days.
FAQ

What are the acceptable payment methods for Riverbend Home?

Riverbend Home accepts Visa, MasterCard, AMEX, PayPal, and Apple Pay.
FAQ

Can custom products be returned to Riverbend Home?

No, custom products cannot be returned to Riverbend Home.
FAQ

About Riverbendhome.com Payment Method?

Riverbendhome.com offers several payment methods for the convenience of its customers. These include Alipay, Mastercard, Paypal, and Visa. Each payment method has its own restrictions to get money back and the merchant may still entice you to use a different payment method. Make sure you are paying with the method you want to. A valid SSL certificate was found on the site, providing an additional layer of security for online transactions. However, there is never a 100% guarantee when it comes to online transactions. It's always important to ensure you're comfortable with the payment method you choose.

FAQ

About Riverbendhome.com Popular Products and Services?

Riverbend Home is a platform that offers a variety of home goods. The popular products and services include Trending Décor, Bathroom & Kitchen Faucets, Lights & Outdoor items. The platform is committed to providing home goods that deliver on style and performance. Customers have shared positive experiences about the quality of products and the packaging. However, some customers have expressed concerns about the accuracy of stock information on the website. Riverbend Home also offers discounts on a range of products, making it a popular choice for customers looking for high-quality home goods at competitive prices. It's important to note that certain brands may be excluded from these discounts. Overall, Riverbend Home is recognized for its wide range of products and commitment to customer satisfaction.

FAQ

What are some popular items on Riverbendhome.com?

Riverbend Home is a popular online store for home goods. Some of the popular items include Kitchen and Bathroom Faucets, Lights, Outdoor Decor, and Trending Home Decor. The site also offers a variety of gifts for different occasions such as kitchen gifts, bar gifts, pet & pet lover gifts, wedding gifts, and cozy gifts. Customers have mentioned ordering items like a Christopher Radko ornament, big bulb Christmas lights, a copper fire pit, a beautiful kitchen knife, and Christmas Ornaments. These items were well-received for their quality and the care with which they were packaged for delivery. However, it's always a good idea to check the availability of items as some customers have reported issues with backordered items.

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